FAQs

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Fine Print

  • Just wedding garters?
    Just wedding garters! The Garter Girl is focused on designing and hand making beautiful wedding garters; that's it. I know it sounds a little strange to be so focused on one bridal accessory, but the focus allows me to hand create the best possible wedding garters that are carefully hand crafted and full of love.
  • May I have a garter (or two) for a styled shoot?
    You are in luck! The Garter Girl's wedding garters love to have their pictures taken! If it is on the model just peaking out, or the bride is with her ladies getting ready, or if the garter is simply resting alongside a beautiful wedding invitation suite, there are so many lovely ways to style a wedding garter and add another element to your wedding day detail photos. The Garter Girl would love to work with you on your styled shoot and send you some pretty wedding garters. If you are doing a styled photo shoot, please get in touch with The Garter Girl directly at info@thegartergirl.com to discuss your design concept.
  • Do you offer affiliate marketing?
    Yes, The Garter Girl offers affiliate marketing through its own influencer network. If you are a blogger, planner, photographer or otherwise in the wedding or creative industry, The Garter Girl would love for you to consider joining her influencer network. Visit the network information page for more details and to join the program today! The Garter Girl also offers affiliate marking through Etsy. You can look for The Garter Girl on Etsy and earn a commission through Etsy.
  • How long has The Garter Girl been in business?
    Too long! Just kidding! The Garter Girl was started in 2003 after Julianne couldn't find a stylish wedding garter for her friend, Brooke. Read the about page for the full story.
  • What is your privacy policy?
    The Garter Girl by Julianne Smith values and respects your personal information and will not share your information with anyone, unless required by law.
  • Can I use one of your photos?
    You don't have to ask this question twice! Yes, of course, you are welcome to use The Garter Girl's products photos for your blog, website or inspiration boards. Please credit The Garter Girl with a link to the website, and the photographer who owns the photo, if applicable. If you are in need of additional or different photos, please e-mail info@thegartergirl.com. Remember that The Garter Girl's wedding garters love to have their picture taken, so if you are looking for a garter for a styled photo shoot, please don't hesitate to reach out and ask to collaborate.

Ordering

  • How much does shipping cost?
    I am so glad that you've asked about shipping! The Garter Girl is proud to offer free shipping within the United States. Yes, you can order your wedding garter and The Garter Girl will ship it to you, within the U.S., for free! The Garter Girl does offer international shipping (outside of the United States) for a cost of $30.
  • I own a bridal dress shop, do you offer wholesale pricing?
    Yes! The Garter Girl does offer wholesale pricing for bridal dress shops, wedding dress boutiques and other retail locations interested in selling The Garter Girl's stylish wedding garters. Please visit the wholesale information page for more details about The Garter Girl's wholesale program.
  • I have my mom’s wedding dress or my fiancé’s military name tape, will you use it to make my wedding garter?
    I love working with vintage, heirloom or otherwise truly special materials to make wedding garters! Suffice to say, The Garter Girl is honored to work with you and incorporate your special material into your wedding garter. If you have pieces of a family wedding dress or veil, vintage jewelry or a name tape from your fiancé's military uniform, please email info@thegartergirl.com to get started on the custom wedding garter design process. In this email exchange, The Garter Girl will go through the process with you and discuss pricing, shipping, production and more. In the meantime, please do browse through my wedding garter collection and custom album to look for design ideas and garter styles that you love. It is most likely that we'll be able to base your wedding garter off of a garter style that you love using your own heirloom materials. I can't wait to hear from you!
  • Do you ship to Canada? Or Australia?
    Yes, The Garter Girl ships all over the world! The Garter Girl is based in the United States and ships from The United States. If you live outside of the United States, select your shipping location with the shipping calculator on the check out page. If you have any questions about shipping or about your order, please email info@thegartergirl.com to discuss.
  • How do I redeem a gift certificate or discount code?
    If you have a gift certificate to The Garter Girl, email info@thegartergirl.com to redeem. If you have a discount or promotional code, you may enter the code in the shopping cart before you check out. If you'd like to apply your discount or promotional code to a custom order, please email info@thegartergirl.com to discuss your custom order.
  • I found a garter I like, but I can’t purchase it?
    I'm so sorry that you are having troubles with your purchase. Rest assured, I'd love for you to have a pretty little wedding garter! If you found a garter on The Garter Girl's website that you can't purchase, it is most likely a custom wedding garter. Custom orders aren't available for purchase outright through the website. Only the wedding garters in The Garter Girl's collection are available for direct purchase on the website. If you'd like to order a custom wedding garter or if you have questions about a certain wedding garter, don't hesitate to get in touch with The Garter Girl. For more on custom wedding garter designs, visit the custom wedding garter design tool to begin your design or email info@thegartergirl.com.
  • Does my garter come in a gift box?
    Why, yes, it does! Who doesn't love getting a little special package in the mail?! I know that I personally love the feeling of opening a carefully and beautifully packaged gif and The Garter Girl brings this passion of gifting to each and every hand made wedding garter that goes out the door. All wedding garters arrive in a beautifully branded box tied with a ribbon. (If you purchased your wedding garter as a gift, that's one less thing for you to do, as you may certainly use this box and give it right to the bride all packaged up and ready to go!) Inside the box, each wedding garter purchase includes a simple, branded cotton bag tied with a satin bow. The Garter Girl's garters are intended to be keepsakes to save for a long time; to live on as heirlooms to be passed through generations. The bag is made of cotton and you (or the bride) should use the to save and protect the garter after the wedding.
  • Will you make a custom wedding garter for me?
    Would I!? Of course! I'd love to make a custom wedding garter just for you! The Garter Girl specializes in custom wedding garter designs that are perfectly suited to the bride's own personal sense of style and wedding day vision. Visit the custom page on the website for more information and pictures of past custom garter designs. Please visit the custom wedding garter design tool to begin your design request or email info@thegartergirl.com to get started on the custom design process.
  • I need my garter ASAP!
    If your wedding is this next weekend, don't worry! Or, if you forgot to order the bride's shower present until right now, you can relax. The Garter Girl has you covered! Even though it typically takes The Garter Girl 3 to 4 weeks to hand make each and every wedding garter, rush orders and expedited shipping can be accommodated. If you need a garter as soon as possible, e-mail The Garter Girl at info@thegartergirl.com to ask about the production schedule and how quickly you could receive your wedding garter. Additional shipping charged may apply. The Garter Girl is happy to work with you to ensure that you have a beautiful wedding garter in time for your wedding.
  • Do you accept returns?
    Returns or exchanges cannot be accepted. A wedding garter is considered an intimate item and thus returns and exchanges are not possible. Thank you for understanding! If you have a question about a garter style, size or color, please contact Julianne directly to discuss info@thegartergirl.com. Julianne will gladly work with you to ensure that your garter is the proper style, color or size to fit you and your wedding.
  • Do you offer gift certificates?
    Yes! Gift certificates to The Garter Girl are available. So, if you can’t decide or looking for the perfect bridal shower or bachelorette party present, consider a gift certificate to The Garter Girl. Please e-mail info@thegartergirl.com to place a gift certificate order. To redeem your gift certificate, please e-mail info@thegartergirl.com.
  • How long until I get my garter?
    There are two parts (production and shipping) to The Garter Girl's process in order for you to receive your garter. As far as production, all wedding garters are made-to-order and take 3 to 4 weeks to carefully hand craft. Custom garter designs may take longer and will be discussed prior to production. As far as shipping, once your garter is made it will be shipped via the U.S. Postal Service's priority mail, which is 2-3 days for U.S. shipments and approximately 6-10 days for international shipments. (Please keep in mind that international shipments can take up to a month, depending on the country.) If you need your garter sooner, please email info@thegartergirl.com to talk about your rush order. Rush orders can be accommodated.
  • What type of payment do you take?
    All payments on The Garter Girl's website are processed through Paypal, which accepts any credit card and also Paypal balances. You may pay through Paypal without having a Paypal account.
  • What’s the best way to contact The Garter Girl?
    Aww, thanks! I want to hear from you too! E-mail info@thegartergirl.com is the best and fastest way to contact The Garter Girl.
  • Are you available for appointments or consultations?
    I wish that I was available for in-person meetings, however that isn't possible at this time. I have three little kiddos and therefore I often work odd hours. Keeping routine office hours would be just too much for this mom! The Garter Girl's custom wedding garter designs and all questions are handled via e-mail. When I'm not sewing and running after my kids, I can often be found playing around on Instagram. Come join the party with me on Instagram and say "hi!"
  • How long does shipping take?
    There are two parts to The Garter Girl's process (production and shipping). As far as production, The Garter Girl take 3 to 4 weeks to hand make each and every wedding garter. As far as shipping ,once production is complete, orders are shipped through the U.S. Postal Service's priority service, which takes 2-3 days for U.S. shipments, and 6-10 days for shipments outside of the U.S. Please keep in mind that international shipments (everything outside of the United States) can takes up to a month for delivery, depending on your shipping country.

Product Care

  • Do I have to get a tossing garter?
    Its your wedding day, you do you! No, you don't need to get tossing garter if you don't want one. The Garter Girl sells wedding garters individually or as a set (main garter and a tossing garter), so that you only have to get what you want. If you are planning to do the garter toss ceremony at the wedding, many brides opt for a separate tossing wedding garter, which is generally a simple version of your main garter. The tossing garter is then taken off and thrown during the garter toss ceremony at the reception. Brides get a tossing garter when they don't want to toss their main garter or are worried about not getting their main garter back after the garter toss ceremony.
  • Does my garter come in a gift box?
    Why, yes, it does! Who doesn't love getting a little special package in the mail?! I know that I personally love the feeling of opening a carefully and beautifully packaged gif and The Garter Girl brings this passion of gifting to each and every hand made wedding garter that goes out the door. All wedding garters arrive in a beautifully branded box tied with a ribbon. (If you purchased your wedding garter as a gift, that's one less thing for you to do, as you may certainly use this box and give it right to the bride all packaged up and ready to go!) Inside the box, each wedding garter purchase includes a simple, branded cotton bag tied with a satin bow. The Garter Girl's garters are intended to be keepsakes to save for a long time; to live on as heirlooms to be passed through generations. The bag is made of cotton and you (or the bride) should use the to save and protect the garter after the wedding.
  • How does my garter arrive?
    Get ready for a lovely treat, just for you! Each hand made wedding garter arrives as an impeccably packaged special gift for the bride. The wedding garter(s) arrive in a beautifully branded gift box tied with a ribbon. Inside the box is the wedding garter(s) and a white cotton bag tied with a satin ribbon. The Garter Girl's wedding garters are designed to be loved for many lifetimes, and intended to be passed on through generations. Therefore cotton bag should be used to save and protect the garter after the wedding.
  • What is your quality assurance policy?
    Every wedding garter made by The Garter Girl is carefully hand crafted to order with special care taken to ensure that the garter will last through the wedding day and beyond. The Garter Girl's products are intended to be loved on the wedding day and passed on through generations for many lifetimes. All wedding garters are hand made in the United States by Julianne using high quality materials that are mostly made in the United States. That being said, please know that hand made items are delicate and special care should be taken when handling your wedding garter. Certain materials, such as elastic and feathers, have a limited lifespan and might need to be replaced after long periods of time. If anything should happen to your wedding garter, Julianne will gladly fix or replace your item. E-mail info@thegartergirl.com with any issues, problems or questions.
  • How do I care for my garter after my wedding?
    I'm so glad that you've asked about caring for your wedding garter! This part of the process is so important to me, because The Garter Girl's wedding garters are intended to be shared through generations and as such proper care is an important part of the heirloom process! All stylish wedding garters from The Garter Girl come with a keepsake, cotton bag to save and protect the garter before and after your wedding. All wedding garters are hand-made by Julianne and thus delicate. Please take great care when handling your garter. If your wedding garter is stained after the wedding, gentle spot cleaning with cold water is recommended. Wedding garters made with satin and grosgrain ribbon can also be soaked in cold water and laid flat to dry. Garters with feathers, flowers or rosettes should not be soaked. If your wedding garter is extremely soiled, a small amount of delicate laundry detergent, such as Woolite, can be mixed into a cold water bath or dabbed on as a spot treatment. Before putting your garter away in the keepsake bag for the long-term, please be sure to carefully clean and fully air-dry your garter. The cotton bag will help to protect the garter and absorb any oils or dirt that may still be on the your garter.

Sizing

  • Where can I find everything there is to know about a wedding garter?
    Are you interested in learning more about wedding garters? Or do you have a question that isn't covered here this page? Be sure to go over to my blog and check out my wedding garter 101 blog series where I cover anything and everything related to a wedding garter.
  • Help! My garter doesn’t fit!
    Once you receive your wedding garter, please make sure to try it on. The Garter Girl recommends wearing your wedding garter just above your knee and then you can move it up or down depending on what feels good. Your garter should be snug and feel like it will stay up and on throughout the entire wedding day from walking down the aisle to the last dance at the end of the reception. But, it should not be tight, uncomfortable or leave a mark. If your wedding garter is too tight, try moving it down your leg. If that doesn't work, e-mail info@thegartergirl.com right away to discuss your sizing and possible solutions. The Garter Girl wants you to have a garter that you love and that fits you properly, so every effort will be made to ensure that this happens.
  • Do you have plus and/or petite sized wedding garters?
    Yes, The Garter Girl does have plus and petite size wedding garters! All of the The Garter Girl's wedding garters are made-to-order, which means that your wedding garter will be hand made individually, just for you. Adjusting the size to ensure that it fits you perfectly on your wedding day is no problem at all. The Garter Girl's standard wedding garter size measures 14 to 22 inches around. You may move it up and down, depending on what feels good to you. Your wedding garter should be snug so that it stays on from walking down the aisle to that last dance of the evening throughout your entire wedding, but it should not too tight that it is uncomfortable or painful. The Garter Girl recommends wearing your garter just above your knee. Custom sizes and size adjustments will be handled at no additional charge. Simply email info@thegartergirl.com to discuss your wedding garter size or if you have any questions.
  • Should I measure my leg before ordering?
    You can certainly measure your leg before you purchase your wedding garter, but you don't have to do so. The Garter Girl's standard wedding garter size stretches to fit 14 to 22 inches around. You can then move your garter up or down, depending on what feels comfortable to you. If you decide to measure, you should measure around the part of your leg that you want to wear your garter using a flexible tape measure, or use a piece of string and then lay it flat into a measuring stick or ruler. The Garter Girl recommends wearing your garter just above your knee. If you need a bigger or smaller size other than the standard, or if you have any sizing concerns at all, simply email The Garter Girl at info@thegartergirl.com to discuss your wedding garter size. Custom sizes and size adjustments will be handled at no additional charge. For more information on how to size your wedding garter, read The Garter Girl's blog.
  • Where does the tossing garter go?
    You are going to do the garter toss at your wedding ceremony! So fun! I can't wait to see those pictures! The Garter Girl recommends wearing your tossing wedding garter just below your main wedding garter. If the tossing garter is below your main garter or lower down your leg, it will be easier to take off during the garter toss ceremony. The lower placement will hopefully limit the confusion on your partner's part and help him or her get the garter they need for tossing! You might want to also mention to your partner that you will be wearing a tossing garter and he/she should feel around for the smaller garter for throwing.
  • Which leg gets the garter?
    Such a great question! It doesn't matter which leg you wear your wedding garter on. You can wear it on the right or the left leg. Your wedding garter will be beautiful and special no matter what leg you choose! Read this blog post by The Garter Girl for more information on where to wear your wedding garter.
  • Where should I wear my garter?
    You can wear your wedding garter wherever is comfortable to you. The Garter Girl recommends wearing your garter just above your knee. You can move it up or down your leg depending on what feels good to you. If you are wearing a tossing garter in addition to your main garter, the tossing garter goes below the main garter so that it is easier to take off.
  • What are your garter sizes?
    This is a great question! The Garter Girl's standard wedding garter size measures 14 - 22 inches around. You can then move your garter up or down depending on what feels good to you. The Garter Girl recommends wearing your garter just above your knee. If you say nothing about your wedding garter size, it will be made to the standard size. That said, all wedding garters are made-to-order, so custom sizes can definitely be accommodated for no additional charge. Simply e-mail info@thegartergirl.com with any concerns or to talk about a custom size or a size adjustment. More important than the size of your wedding garter is to try your wedding garter on when you receive it. Please try not to wait until the last minute or the week before your wedding to discover that your garter doesn't fit or that it is uncomfortable for any reason. Changes can be made to your garter and The Garter Girl will work with you to make sure that you have a wedding garter that you love and that fits you properly. However, the more time you have before your wedding to make changes and adjustments, the better for everyone!